Shipping information

At modernart.co, we are dedicated to ensuring your artwork arrives safely and swiftly to your doorstep, wherever you are. Here’s everything you need to know about our reliable shipping process:

Shipping rates

• Netherlands & Belgium: Free shipping on all orders.
• International Orders: A flat rate of €15 applies to all other countries

Estimated delivery times

• Netherlands & Belgium: 1-3 business days
• Europe: 3-7 business days
• Outside Europe: 7-14 business days

Damage-free delivery guarantee
We understand that buying art online can feel like a leap of faith. To ensure complete peace of mind, all our pieces are shipped with DHL and fully insured. With our Damage-Free Delivery Guarantee, your artwork is protected from the moment it leaves our hands until it reaches yours. If any damage occurs in transit, we take care of everything—there’s no risk to you.

Safe packaging for every piece
Each artwork is carefully packaged using protective materials that meet museum-grade standards. We work closely with DHL to make sure every package is handled with care, minimizing any chance of damage.

Easy, no-cost returns
If, for any reason, your artwork doesn’t meet your expectations, we offer free, hassle-free returns. Just contact our friendly customer service team, and we’ll guide you through the process. There are no hidden fees or complicated steps—your satisfaction is our priority.

Proactive customer support
We’re here to make your experience enjoyable and worry-free. Our dedicated support team is always available to answer questions, provide updates, and ensure you’re delighted with your purchase every step of the way.

At modernart.co, we aim to offer more than just art—we provide a secure and enjoyable experience, backed by transparent policies designed for your peace of mind. Whether it’s our fast delivery, guaranteed safe handling, or worry-free returns, you can shop confidently with us.

You can pick up your order in our showroom in Leiden, The Netherlands. After your order, send an email to info@modernart.co to indicate that you choose to pick up. This gives you the unique opportunity to view our entire collection in the showroom.

Return Policy

At modernart.co, we strive to ensure that our customers are completely satisfied with their purchase. If, however, you’d like to return an item, we’re happy to offer a flexible return policy:

Right to Cancel
You have the right to cancel your order within 14 days of receiving it, without giving any reason. After cancellation, you have an additional 14 days to return the product to us.

Full Refund Including Shipping Costs
Once we’ve received your returned product in good condition, you’ll be credited the full order amount, including any original shipping costs (if applicable).

Return Conditions
We kindly ask that products are returned in their original condition and packaging, including any accessories if possible. Please note that if the item or packaging is more damaged than necessary, we may deduct a portion of the refund to cover the reduction in value. Handle the product with care and ensure it’s well-protected during return shipping.

How to Return an Item

1. Notify Us: Email us at info@modernekunst.nl to request a return. We’ll assist you with the return process and provide a tracking number for your shipment.
2. Pack & Ship: Please ensure that the product is securely packaged, as we want it to return in excellent condition. Ship your item with DHL to the address below, along with a brief, signed note explaining the reason for the return.
   Moderne Kunst
   Bennink Beheer BV
   Flevoweg 35
   2318 BX Leiden, Netherlands

Refund Process
Once we receive and inspect the returned item, we’ll process your refund within 14 days. If you have any questions or need assistance, our customer support team is here to help, ensuring a seamless and positive return experience.

We are dedicated to making your experience enjoyable from start to finish, whether you keep or return your purchase. Feel free to reach out with any questions—your satisfaction is our top priority.

You can reach the owner of this webshop, Arnoud, by phone or WhatsApp for questions. You can also send a photo of your space, so Arnoud can give personal advice.

WhatsApp: +316 53 40 74 18
Call: +316 53 40 74 18

All orders come with a damage-free delivery and arrival guarantee. If the artwork is damaged during shipping, this is our risk. Check immediately after delivery if anything is damaged and contact us immediately in this case. In the event of damage, you will receive a new copy of the artwork or we will refund the purchase price. Please note: defects or incorrectly delivered products must be reported within 14 days of delivery by email info@modernart.co or phone: +316 53 40 74 18

In our gallery in Leiden, The Netherlands you can view artworks. To plan a visit, simply fill in the appointment form on our contact page. For a faster response you can also call. Please note: viewing is only possible by appointment.