Complaints

It can sometimes happen that things don’t go as planned. We encourage you to first reach out to us directly by emailing info@modernart.co to address any concerns. If this doesn’t lead to a satisfactory resolution, you have the option to submit your dispute for mediation via WebwinkelKeur at https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil. Since February 15, 2016, consumers in the EU may also submit complaints through the European Commission’s ODR platform, available at http://ec.europa.eu/odr. If your complaint has not yet been addressed elsewhere, you are free to file it via the European Union platform.