Datenschutzerklärung

Privacy Policy

At Modernart.co, we take your privacy seriously. We only process the data necessary to enhance our services and handle all information collected about you and your use of our services with care. We never provide your data to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services accessible through Modernart.co. The effective date of these terms is 09/01/2024; any new version of this policy will invalidate all previous versions. This privacy policy describes what data we collect about you, what it’s used for, and under what circumstances it may be shared with third parties. We also explain how we store and protect your data and outline your rights regarding the personal information you have provided to us.

If you have questions about our privacy policy, please contact our privacy officer using the contact details at the end of this policy.

Data Processing

Below, we describe how we process your data, where we store it, which security measures we employ, and who has access to it.

E-commerce Software

Shopify

Our online store is built with Shopify software. Personal data you provide for our services is shared with this platform. Shopify has access to your information solely to provide technical support and will never use it for other purposes. Shopify is required to implement appropriate security measures under our agreement, including SSL encryption and a strong password policy. Shopify is a certified credit card processor, collects technical information on your software usage, but no personal data, and reserves the right to share collected data within its own corporate group to improve its services. The EU/US Privacy Shield applies, and your data may be processed in the United States.

Web Hosting

Humans BV

We use Humans BV for web hosting and email services. Humans BV processes personal data on our behalf and does not use it for its purposes, though it may collect metadata on the use of services, which are not personal data. Humans BV has implemented technical and organizational measures to prevent data loss and unauthorized use. They are bound by a confidentiality agreement.

Email and Mailing Lists

MailChimp

Our email newsletters are sent through MailChimp. MailChimp will never use your name or email address for its purposes. At the bottom of every automated email sent from our website, you’ll see an “unsubscribe” link. Clicking it will prevent you from receiving our newsletters. Your personal data is securely stored by MailChimp, which uses cookies and other internet technologies to track email open rates and readership. MailChimp reserves the right to use your data to improve its services and may share this information with third parties.

Hotmail

For regular business email communications, we use Hotmail services. This provider has implemented appropriate technical and organizational measures to prevent data misuse, loss, and corruption. Hotmail has no access to our inbox, and we handle all email correspondence confidentially.

Payment Processors

Mollie

We use Mollie’s platform to process some payments in our webshop. Mollie processes your name, address, and payment details, such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your data and may use it to improve its services, potentially sharing (anonymized) data with third parties for that purpose. All data protection measures described here also apply to Mollie’s use of third-party services. Mollie stores your data only as long as legally permitted.

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Reviews

WebwinkelKeur

We collect reviews via WebwinkelKeur. If you leave a review, you are required to provide a name and email address. WebwinkelKeur shares this information with us to link the review to your order. In some cases, WebwinkelKeur may contact you for clarification on your review. If we invite you to leave a review, we share your name and email address with WebwinkelKeur, who uses it solely to invite you to review. WebwinkelKeur has taken technical and organizational measures to protect your data. They may engage third parties for services, for which we have provided consent. The data protection measures described here also apply to any third parties engaged by WebwinkelKeur.

Shipping and Logistics

PostNL

If you place an order with us, it is our responsibility to deliver your package. We use PostNL for deliveries and therefore share your name and address details with them. PostNL uses this information solely to fulfill the agreement. If PostNL uses subcontractors, they may share your data with these parties.

Accounting and Bookkeeping

MoneyBird

For accounting, we use MoneyBird services. We share your name, address, and order details for managing sales invoices. MoneyBird transmits and stores your data securely and has taken technical and organizational measures to protect it. They are bound by confidentiality and use your data only for the purposes outlined above.

External Sales Channels

General Purpose of Data Processing

We use your data solely to provide our services. The purpose of processing is always directly related to your order. We do not use your data for targeted marketing. If we contact you at a later time for other purposes, we will request your explicit consent. Your data is not shared with third parties except as required for bookkeeping and administrative obligations. These third parties are bound to confidentiality by contract, oath, or legal obligation.

Automatically Collected Data

Data automatically collected by our website, such as IP address, browser, and operating system, is processed solely to improve our services and is not personal data.

Cooperation in Tax and Criminal Investigations

Modernart.co may be required to share your data with government authorities for tax or criminal investigations. In such cases, we are compelled to share the information, though we will resist such requests as much as possible within legal limits.

Retention Periods

We retain your data as long as you are a client of ours. This means that we keep your profile until you notify us that you no longer wish to use our services. We interpret such a request as a forget request. This also means we will not retain your data for more than two years from your last contact or transaction unless legally required. We are required to keep invoices with your personal data for the applicable period under law.

Your Rights

Under Dutch and European law, you have specific rights regarding personal data we process. Below, we outline these rights and how to exercise them.

Cookies

Google Analytics

We use Google’s “Analytics” service on our website to track and report on website usage. Google may be required to share this data under applicable law. We collect information on your browsing behavior and share it with Google, which may combine this information with other datasets to track your movements online. Google uses this data to offer targeted ads (Adwords) and other services.

Third-Party Cookies

If third-party software solutions use cookies, it is stated in this privacy policy.

Changes to the Privacy Policy

We reserve the right to change our privacy policy at any time. You will always find the latest version on this page. If the new policy affects how we process previously collected data, we will notify you by email.

Contact Information

Modernart.co
Flevoweg 35
2318 BX Leiden
Netherlands
T (065) 340-7418
E info@modernart.co

Privacy Contact Person

Arnoud Bennink